18/03/2020

Covid-19 Update

In response to the continuing situation with COVID-19 (Corona Virus), we would like to share with you what we at Hadleigh Technical Support Ltd, are doing to ensure service continuity and how we can help our customers.

As an employer and supplier HTS have a duty of care towards staff and clients to provide a safe working environment. We are closely monitoring Government websites to understand the risk to staff and clients.

All our employees have been asked to contact the HR department if they have visited any of the affected countries (or have been in close contact with people who have travelled from these areas) as advised by Government websites.

If an employee fulfils the above criteria and is displaying symptoms of coronavirus we request they immediately contact HR, then contact the relevant health services. HR will then work with the associated departments to ensure precautionary measures are taken. 

In the meantime, in order to minimise risk, we are recommending the postponement of all onsite meetings (unless deemed absolutely necessary).  Instead we propose meetings are held remotely utilising relevant audio and video conferencing technologies and platforms until further notice. 

Currently there is no disruption to our installation services and all installations are going ahead as planned. We will update the relevant parties directly should this change in the future.

We have checked with our partners and suppliers and hardware stock levels are good, with all orders being fulfilled as expected. Measures are in place to ensure the protection of warehouse workforce and continuity of deliveries.

As always, we remain committed to supporting our customers and helping minimise disruption to their activities and businesses.

We offer a range of products including video conferencing and web cam devices, laptops and visualisers that may be useful should employees have to work remotely. Please contact us for advice and we will try our best to offer the lowest prices possible.